• Engagement Definition
• Define objectives and
goals
• Identify Critical Processes
• Initiate Changes and manage Changes
• Roles and Responsibilities
• Project Management
• Risk Mitigation Plans
• Client Engagement Model
• Supply Chain, Analytics AI & Data Science
• Execute with Oversight
• Implement Processes
• Capturing Metrics
• Inception Verification
• Implement Reports &
SLAs
• Tailor Application Management Model
• Execute to SLAs
• Dashboard Reporting
• Client Status Meetings
• Steering Committee
• ROI and TCO New Projects
• SLA Evaluation Quarterly
• Conduct BU Training
• Set Up Baseline for Improved
Operations
• On Going
• Establish Knowledge Repository
• Advisory Services About Application Roadmap
• Strategic Alliance and
Guidance
• Optional Value-Added Services